Description

Emergency Medical Director

Crossroads Animal Emergency & Referral Center | A Thrive Pet Healthcare Partner
Location: Norwalk, California
Compensation: $200,000-$250,000 (commensurate with experience)
Schedule: Full-Time | Sunday-Tuesday (on the floor)
Lead the medicine. Shape the culture. Make an impact.

You’ve mastered emergency medicine - now you’re ready to guide it.
As the Emergency Medical Director at Crossroads Animal Emergency & Referral Center, you’ll lead a talented team of ER doctors and technicians while continuing to practice hands-on medicine in a fast-paced, high-acuity environment.

This is your chance to set the medical vision for one of Southern California’s most trusted emergency hospitals - while helping shape the future of emergency care across the Thrive Pet Healthcare network.
About Crossroads Animal Emergency & Referral Center

At Crossroads, we’re a 24-hour emergency facility in the heart of Norwalk, California, providing compassionate, high-quality emergency and referral services for the pets and families who rely on us most.

As part of Thrive Pet Healthcare’s 400+ hospital network, Crossroads combines the intimacy of a local ER with the resources, support, and medical excellence of a nationwide community. Our hospital is equipped with advanced diagnostics, digital radiology, ultrasonography, surgery, and a highly skilled support team - all built around one shared goal: delivering exceptional emergency care with empathy and expertise.
The Role: Emergency Medical Director

As the Emergency Medical Director, you’ll be both a practicing clinician and an inspiring leader. You’ll work side-by-side with your team on the floor (Sunday through Tuesday) while overseeing medical quality, supporting team development, and partnering with hospital leadership to ensure Crossroads continues to thrive as a center of excellence in emergency medicine.
Key Responsibilities

• Provide direct oversight of medical quality and patient care standards.
• Lead, mentor, and develop the emergency veterinary team to elevate clinical performance and morale.
• Support recruiting, onboarding, and retention efforts for veterinarians and support staff.
• Collaborate closely with the Hospital Director and Regional Operations team to align medical standards with hospital goals.
• Deliver high-quality emergency and critical care medicine for patients.
• Foster a positive, inclusive, and learning-focused team culture.
• Maintain compliance with state and federal regulations and uphold Thrive’s core values and medical excellence standards.

Qualifications

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree from an accredited university.
• Active or eligible California Veterinary License.
• 5-10+ years of experience in emergency veterinary medicine required.
• Leadership or management experience strongly preferred.
• Excellent communication, collaboration, and problem-solving skills.
• A strong advocate for evidence-based medicine and continuous learning.
• Criticalists (DACVECC) encouraged to apply.

Compensation & Benefits

• Annual Base Salary: $200,000-$250,000 (depending on experience)
• Additional leadership bonuses and incentive opportunities
• Comprehensive health, dental, and vision insurance
• 401(k) with employer match
• Paid time off, CE allowance, and CE PTO
• Paid parental leave (including pet bereavement)
• Wellness and mental health support through ThriveWell
• Pet perks - free exams and discounts at all Thrive hospitals

Why You’ll Love Working Here

At Crossroads, you’ll have the autonomy to shape your hospital’s medical standards and the support of Thrive’s national Medical Excellence and Operations teams. You’ll join a network of ER leaders, specialists, and educators who collaborate to innovate and elevate veterinary medicine every day.

Here, your leadership makes a lasting difference - for your team, your patients, and your career.
Join Us

If you’re ready to lead with compassion and excellence - and to build the next chapter of emergency care in Southern California - we’d love to meet you.

Apply today or email ERRecruiting@thrivepet.com to start the conversation.

At Thrive Pet Healthcare, we celebrate diversity and individuality - in our teams, our clients, and our care. We’re proud to be an equal opportunity employer.